It goes right now not to pay with a Mastercard card connected to Swedbank.
the Disruptions have been going on since midnight and will continue for several hours.
– Our hope is that we will solve it as soon as possible, ” says Gabriel Francke Rodau, head of communications at Swedbank.
Interference detected by the Swedbank at midnight the night of Wednesday.
– It is a technical error in our system that will take a number of hours before it’s fixed, ” says Gabriel Francke Rodau, head of communications at Swedbank.
At the moment he can not answer how many of the bank’s customers affected, and you also have no forecast when the error can be resolved.
– It’s going to be a problem in at least a large part of the morning. We regret this, and our hope is that we will solve it as soon as possible.
According to Gabriel Francke Rodau is the only Mastercard debit cards affected by the interference. Credit cards work as normal.
With debit cards it is not possible to withdraw money at atms, shop on the internet and, to some extent, it is not possible to use when buying in the means. In some cases, when you can shop in the offline mode, runs the transactions through the in-kortterminalerna.
According to Gabriel Francke Rodau, you can turn to Swedbank for a complaint if you experience that the man injured by the error.
– we Then give any compensation after we have done an individual assessment.
▪▪ Text updated.