Saturday, June 11, 2016

26,000 SAS passengers suffer tomorrow – Göteborgs-Posten



Another 220 SAS flights are canceled and 26,000 more passengers suffer tomorrow. The queues for rebooking counter was already long on Saturday. Picture: Michael Fritzon, TT

The strike chaos continues to grow – in the morning hit 26,000 SAS passengers of canceled flights. Yet there is no solution to the conflict in sight.

The Swedish SAS pilots’ strike is in its second day. Just before 15 announced SAS also 220 Sunday flights are canceled tomorrow, and that 26 000 passengers affected.

We hope that the conflict will reach a solution as soon as possible, says Fredrik Henriksson, head of SAS Sweden, to TT.

Pilot strike that began on Friday at 18 o’clock has already struck close to 24,000 SAS passengers. Only on Saturday were 159 flights in. To strike breaks out in SAS absolute peak season causes problems.

Re-routing is done as far as it goes. Because it affects traffic as much as there is so much to reschedule for today, says Fredrik Henriksson.

Swedish Pilots’ Association (SPF) has among other things made demands for wage increases of 3.5 percent and clearer agreements. When it failed to reach agreement with the employer, Swedish aviation industry, solved the SPF out her notice of 400 SAS-employed pilots based at the airport.

Anna Anetll, 44, from Stockholm, would have traveled with her husband and twins Oliver and Theo to Split in Croatia.

I have no sympathy for the pilot strike. They already have a good salary.

The three friends Chun Yang, 34, Milli Chiang, 31, and Jimmy Hsu, 33, from Taiwan, describes it in “shock”. They have stood and queued at the SAS information desk for five hours on Saturday.

This is a culture shock for us. It is very difficult to strike Taiwan, they do not do it, says Chun Yang.



Stranded charter travelers

The strike affects SAS flights to be flown by Swedish pilots. Flights that are made with hired operators and long-haul flights to the US, for example, are not affected.

Those particularly affected are charter companies that are now looking feverishly for replacement flights for stranded passengers.

this hit very, very hard against us. Right now we have 5000 customers who are not going anywhere, says Ann-Sofie Olsson, press officer at the tour operator Apollo.

Apollo suffer because the company has chartered plane from SAS for a portion of their flights. 2400 by the company’s customers is therefore fixed at various destinations, while a further 2400 does not come in the way of their planned trips.



Hard to reschedule

When the stranded travelers return home is unclear.

We have tried to hire aircraft, but it’s really hard. We therefore announced our customers the night we set all flights were done with SAS today. There is no capacity, says Ann-Sofie Olsson.

Wing currently has more than 300 travelers stuck at various destinations, and Fritidsresor 250. Fritidsresor has been set a departure but has found replacement air for 750 of its SAS passengers.

France Travelers may also suffer from the Air France pilots have announced a strike between 11 and 14 June. According to Air France, the majority of the company’s flights go as planned, but urges passengers to keep an eye on the website for more information.



Canceled negotiations

we are extremely disappointed that we have ended up here. It is a big failure for both parties, says Wilhelm Tersmeden, vice chairman of the SPF.

The parties to the conflict have not had any contact since negotiations were broken on Friday. Both say they are open to further negotiations, but waiting for the other party’s initiative. Yet there is no date for a new meeting.

We have accepted the mediators’ offer, they have declined. We can not run and chase them. We look forward to coming back to the negotiating table, says Mattias Dahl, CEO of the Swedish aviation industry.

He rules out there, but employers do not have any intention to declare their own action.

the Facts: How to protect travelers at the strike

the affected when the flight been canceled because of the strike may require the airline to refund of the ticket or pay for hotel accommodation.

Air Passenger rights are governed by an EU regulation. When the strike is the reason that the flight did not go according to schedule, the same rules as for the canceled and delayed flights.

The affected especially the right to re-routing or reimbursement of the ticket. If the passenger does not choose a refund as the airline is obliged to compensate costs for food and hotels. Also, other expenses may be subject to a right to compensation.

In extraordinary circumstances, the airline wholly or partially released from liability.

SAS has gone out to travelers in this case is entitled to repayment , re-routing and reimbursement of expenses, for example, hotel accommodation and meals. Details of the reimbursement available on the SAS website.

Source: Consumer Agency, Hey consumer, SAS

The Facts: The pilots’ demands

A common wage scale – pilots want all Swedish pilots, as well as new employees who have worked for a long time, be subject to the same payroll system.

salary Requirements – 3.5 per cent increase in wages.

Clearer agreements – SPF wants an agreement with clearer descriptions of conditions to avoid disputes over interpretation.

Temporary – SPF requires that the hired company pilots to be covered by collective agreements.

Source: Swedish pilots’

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