Swedes telephone liabilities increase – Dagens Industri

Swedes telephone liabilities increase

                  2016-03-27 20:58
             

The liabilities for mobile telephony and other telecommunications services is increasing dramatically. A general price increase and that more hangs with fixed-price subscriptions are possible explanations, according to Andreas Wigren, market analyst at the Swedish National Post and Telecom Agency.

In 2015, increased the Swedish people’s debts for telecom services by about 25 percent compared the year before, according to statistics from the Swedish Enforcement Authority. As of March 12 this year, the total debt mass of completed cases to 104 million for individuals, and the number may grow. Among the legal persons, low contrast, debt remained at about the same level as the year before.

According to a compilation by the National Post and Telecom Agency (PTS) has made, concerning private individuals, appears to mobile operators’ average revenue per user increases, conversely suggests that subscribers’ costs increase.

More’ve fixed price subscription

Seen over a longer period of time is a reason for this that many have switched from prepaid to contract subscriptions, which are more expensive. In recent years, the increase is also due to newer subscriptions contains more mobile data per month, which typically also cost more money, said Andreas Wigren, market analyst at PTS. Operators are looking to the increased demand for mobile data, allowing them to increase their income when, for example, revenues from traditional voice services decreases.

Will a monthly fee

at the same time, he believes that the trend towards more have fixed price subscription should really speak for the increased cost to consumers.

Since there is often included a phone on installment subscription may well be that buying subscriptions to get a new phone and do not think it will be a monthly fee. Some may not have an eye on how it fits together, says Andreas Wigren.

To minimize the risk

In contrast, feels operators TT has contacted not recognize themselves in the image that more customer invoices remain unpaid .

When we look over the time of the loan we have taken on behalf of clients, they are declining. It points to a positive development for our customers and we are working with a number of activities to further minimize customer risk, says Inger Gutenberg, press officer at Telia.

During the last year, the Enforcement Authority in just over 142 000 cases concerning unpaid liabilities of individuals for telecom services, which means an increase of 24 percent. The year before the figure was around 115 000.

The total mass of debt in 2015 amounted to SEK 104 million (completed cases per March 12, 2016). 2014 was the debt mass SEK 84 million.

The cases relate to liabilities of the four major telecom operators Tele2, Telia, Telenor and Hi3G (Tre), which has about 95 percent of the market. The liabilities include all services that the four companies are selling, basically it’s about telephony.

The total number of cases concerning the arrears to just under 1.2 million in 2015, an increase of two percent compared with the year before .

Source: Enforcement Authority