He mentions that such as the elderly, newcomers and people with cognitive disabilities are groups that may be excluded from the concept.
– It can be very exposed if you live in a very small town and the only option is a store that requires very high technical expertise and technical confidence. If the extension will only be machine shops, it is not a desirable development, says Bertoft.
Supermarkets have years transferred more and more of the personnel chores to consumer. Self-scanning, where the customer with a barcode reader can pack their goods already in the store, has been around since the turn of the century. In recent years, unmanned funds gained ground.
– Scanning has reduced wear on the employees. Commercial Employees have never had a negative attitude to technology development, says Per Bardh, agreements secretary of the union.
He does not believe to unmanned stores will knock out traditional grocery stores in rural areas in the future.
– We think it will be a very small niche, says Per Bardh.
Risk shoplifting is always, but the risk that a person takes a customer in an unmanned shop hostage think Swedish Trade is small.
– It is a very serious offense. I find it hard to see that it would take the detour for something that is so simple and risk-free today, says Per Geijer, security manager at the Swedish Trade Federation.
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