When Max and Johanna Florenius nine year old son asked if he could download the game on the app store, the couple had probably not expected that it would cost a small fortune. After his son bought the objects in the game Clash of Clans and Dragonvale landed bill to end at 60 000.
Read more: Guide to the parent track and how to stop purchasing through apps
– We understand , of course, that we have a responsibility in this, but this turns the game companies and Apple to young and as we see it, a nine year old did not enter into a valid contract with an American multinational corporation without parental consent, says Max Florenius DN.
Really so simple seems however not to be. When IDG talking to Anna Lindström, a lawyer at the Swedish Consumer Agency, she explains indeed that children can not enter into contracts but that, in cases such as this should rather be considered as the parents have given his proxy to the child by allowing him to download things.
– You can , for example, to set a password to thus block purchases, but it has given out the code, you can see that the parents have given the child’s proxy . But it is true that children can not enter into agreements on their own.
She continues:
– Much is parental responsibility. You have downloaded the app and may not read conditions. As a consumer, you have to be aware that it is possible to do this.
There is no lack examples of similar cases in recent years, which has also led to the the mobile giants clearly had notice what titles it is possible to buy items in.
– If you has published the code becomes difficult to invalidate the purchase. In this case, it is best to first make contact with Apple. Then the consumer can turn to ARN, and finally to the court.
– But it tends to resolve itself in most cases, for example through goodwill. We at Consumer Agency may not in very many complaints regarding this.
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