Published today, 16:30
An advertisement on the Ryanair website attracts ticket buyers to adhere to a “members club” and thus get a discount on the ticket price. The announcement on the image is not linked to the offer.
Consumer Agency warns of a company in an ad on the Ryanair website offers a discount on the ticket which the customer currently booked and paid for the airline. Love to save, which now calls itself, has pulled on a variety of complaints from consumers who feel cheated.
Consumer Agency warns of a company in an ad on the Ryanair website offers a discount on the ticket which the customer currently booked and paid for the airline. Love to save, which now calls itself, has pulled on a variety of complaints from consumers who feel cheated.
The Board notes that marketing is not clear – it is not clear that the discount is not any offer from Ryanair, but entails membership of love to save. Many consumers have indicated in reports that after the registration never received the rebate, which is stated to be SEK 150 per ticket.
The company, like Ryanair , Irish and also goes out with promises of discounts at a number of other companies.
Ad:
By filling out the contact information the consumer is a member of love to save. A “free” trial period of 30 days promised.
But what happens is that the client “to pay for a subscription they did not even know that they have entered into,” notes the work. To terminate the contracts is difficult when the company in many cases neither respond to email or phone. In contrast, continues love to save to pull money from “club member” account linked credit or debit card.
The Council of the situation is to turn directly to the creditor to demand repayment. The Consumer Agency also recommends that those who feel cheated hear with their bank about the possibility to block the card or take other steps to prevent the company from taking more money.
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